Shipping & Returns

USA: 5 - 8 business days UPS - Tracked Shipping

 

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.

REFUNDS

We offer a 100% money-back guarantee if you are not 100% satisfied with your order. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you are not satisfied with your purchase and would like to start the return process, please email info@pureairpromise.com and we will send you a return label at no cost.